This is the first in a series of articles on conflict resolution. Read this introduction, and then go to the first exercise which you can find immediately following…

When you are ready, sit down with pen and notebook. You’re going to do some exploration and writing with the conflict to help you resolve it. Here’s what you do…

This time the writing has a change of focus and tone. What you do is just write down the basic facts of the anger situation. “I am angry because at work John has been stepping on my territory and taking …

Ask yourself this question: What function is your anger serving in this situation? What is it protecting? You are angry because something is happening that is threatening to you in some way. What is it that’s threatened? Is it your …

In Stage Three you identified how your integrity is being threatened. The next question is: How anger is hindering you in reestablishing that integrity? How is anger harming you in this situation? How is it taking away from your needs, …

What can you do to improve this situation? What can you do to protect yourself from harm, without perpetuating more anger and more suffering…